⌘ MARY KING’S CLOSE ⌘ MARY KING’S CLOSE 
⌘ MARY KING’S CLOSE ⌘ MARY KING’S CLOSE 
⌘ MARY KING’S CLOSE ⌘ MARY KING’S CLOSE 

How the18 Brought the shadows to Life on the Edinburgh's Streets

01

The Brief

You don’t just visit Mary King’s Close. You descend into it – into the belly of Edinburgh’s past.

Down below the Royal Mile lies a warren of 17th-century streets, hidden beneath the city, and bursting with stories of plague, mystery, and the kind of history that wears a cloak and whispers.

Our task? Make modern-day Edinburgh stop, stare, and wonder: What the hell is Mary King’s Close—and why haven’t I been there yet?

Client
Continuum Attractions
Category
Visitor Attraction
Services
Brand Strategy, Website Design, Out-of-Home Advertising (Trams, Taxis, and Tales of the Dead)

02

The Challenge

Marketing a tourist attraction that’s literally underground and figuratively haunted is no walk in the graveyard.

The Real Mary King’s Close isn’t a theme park. It’s not gimmicks and jump scares—it’s atmospheric, it’s historical, it’s weirdly poetic. So how do you package all that subtlety in a tram wrap?

Answer: with unapologetic drama, bold branding, and a website that feels like stepping into the shadows.

03

The Idea

Truths Unearthed

At the heart of the new brand was a deceptively simple truth: the past isn’t buried—it’s just waiting to be uncovered.

We leaned into the authentic stories of the people who actually lived and died on Mary King’s Close: merchants, plague doctors, chambermaids, and candle-makers. We turned historical realism into emotional realism. Not dusty old facts—but lives.

04

The Brand Work

The Brand Work

We revamped the identity with a palette pulled straight from torchlight: burnt ochres, soot-smudged blacks, candle-flicker golds. The typography nodded to 17th-century broadsheets but had the swagger of modern editorial design.

The tone of voice? Smart. Sardonic. Just a little sinister. Imagine if your favorite tour guide moonlighted as a ghost.

05

The Website

A Digital Descent

The new site doesn’t just sell tickets—it sets the mood. As you scroll, the visuals subtly darken. The fonts shift. Stories appear and disappear like whispers down an alley.

We structured the UX like a descent into the Close: from above ground to underground, from present-day to past, from curiosity to compulsion. All the while, every word was crafted to stir the imagination: “Beneath the Royal Mile, the truth awaits.”

Ticket bookings rose faster than a ghost in a graveyard.

06

Out of Home

Haunted on the High Street

Now to the pièce de resistance: trams and taxis. Yes, the same vehicles tourists and locals alike zone out on every day—we turned them into rolling portals to the past.

Tram Wraps:
Trams became shadowy juggernauts with piercing eyes and cryptic quotes like:

“Some truths don’t stay buried.”
“Edinburgh’s past has a dark side. Ride with it.”
“The Close never forgets.”

Taxis:
Taxis were treated like cursed carriages from another time.
One even bore the message:

“Driven by history. Passenger optional.”

Each vehicle was a teaser trailer on wheels, making the whole city feel just a little bit haunted.

“We’ve worked with Ian and the team at 'the18' for years now, which in itself is a testament to their expertise and way of working. They are incredibly easy to work with, super responsive and always deliver great value for money.”
“Over time, they’ve become an extension of our team, bringing not just their technical and creative skills but also a level of honesty and integrity that we really appreciate. Ian isn’t a ‘yes man’, he’ll always give a straight, considered opinion and push for what he truly believes is right for us as a client. It’s that level of trust and commitment that makes working with them such a pleasure."
Alex CaleyHead of Group Support Marketing, Continuum Attractions

06

The Result

The Result

  • 35% uplift in ticket sales within the first 3 months post-launch
  • 58% increase in time spent on the website
  • Tram selfies? Off the charts. The public couldn’t get enough. Most importantly: people were talking – about Edinburgh, about its history, and about the real stories hidden beneath their feet.

07

Final Word

Final Word

This wasn’t just a campaign. It was a séance. We didn’t just rebrand The Real Mary King’s Close—we summoned it from the shadows and made the entire city part of the experience. Because the past isn’t dead. It’s just waiting for someone brave enough to look. Want branding with bite? You know where to find us—above ground, but never out of touch with the underworld.

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