"As we have grown as a company they have remained by our side, maintaining our brand, challenging our ideas and always being there for support. They have been instrumental in the development and growth of our company. Nothing is ever a problem; everything always gets done. On time."

“I’ve had the absolute pleasure of working with Sam and the team at the18 for over two decades, and can honestly say they have been an integral part of our journey. From day one, Sam took the time to truly understand not just our brand but our business and future vision, ensuring every piece of design work aligned seamlessly with where we were headed at Strata. More than just a creative agency, Sam felt like part of our team—always approachable, always available, always hands-on, and always delivering outstanding results. If you’re looking for a design partner with a wealth of experience, a keen eye for detail, and a passion for creating stunning content, we couldn’t recommend them more highly!”

“Before we hired the18, our brand was about as exciting as a plain bowl of oatmeal— functional, but nobody was lining up for a taste. We needed a total makeover, and wow, did they deliver! From a killer new logo to a website that doesn’t look like it was built in 1999, they completely transformed our online presence. Their team listened to our wild ideas, gently steered us away from our worst ones (thankfully, they talked us out of the neon Comic Sans), and built something that not only looks incredible but actually works like a dream. Now, instead of explaining to customers why our site keeps crashing, we’re getting compliments on how sleek and user-friendly it is.”

“Working with the18 has been an absolute game-changer for our brand. Their creativity, attention to detail, and ability to bring our vision to life exceeded all expectations. As a manufacturing business in the energy industry, translating technical information into easily digestible material is a real challenge, and the team at the18 has been instrumental in helping us achieve this. Sam and her team are professional, responsive, and genuinely passionate about their work. They give us plenty of ideas, and we truly value the relationship we have. We would highly recommend their services to anyone in need of top-notch creativity and a long-term partnership.”

"Working with the18 is brilliant. Sam has mastered the art of reading the “unwritten brief” and just “gets it”. Responsive and proactive, her team also bring the rare ability to take complex technical concepts and translate them into clear, visually compelling assets that make our messaging more accessible and impactful. They’re also not afraid to challenge my more wayward ideas and will speak up to keep projects focused, effective and fresh. A fantastic creative partner and a delight to collaborate with."

“We’ve worked with Ian and the team at 'the18' for years now, which in itself is a testament to their expertise and way of working. They are incredibly easy to work with, super responsive and always deliver great value for money. Over time, they’ve become an extension of our team, bringing not just their technical and creative skills but also a level of honesty and integrity that we really appreciate. Ian, isn’t a ‘yes man’ he’ll always give a straight, considered opinion and push for what he truly believes is right for us as a client. It’s that level of trust and commitment that makes working with them such a pleasure.”

“Having worked with the18 for over seven years, I can’t recommend them highly enough. They've truly become an extension of the team, and there have been times when we would’ve been lost without their incredible support. Always full of fresh ideas and creative ways to elevate our materials, they consistently go above and beyond expectations. The team is made up of highly talented, experienced professionals who excel across a wide range of creative disciplines.”

“Sam and everyone at the18 are a pleasure to work with. From concept to design, the team understand every brief, add their artistic flair and provide high quality service throughout. They go above and beyond for every request, and their passion for design shines through. Thanks again Team!”